£27,000 – £30,000 per annum (£21,600 – £24,000 pro-rated) | 28 hours per week (part-time) | Permanent
This role involves a combination of remote and office based (in West London) working determined by Client, service delivery and organisational requirements
About the role
Women and Girls Network’s (WGN) Administration & Bookings Officers (ABO) have day-to-day responsibility for coordinating the bookings for all of our clinical services. They contribute towards the delivery of high-quality therapeutic work through the provision of an empathetic, efficient and comprehensive service, ensuring that all referral / booking related matters are administered effectively. This is achieved by working closely and consulting with various managers about any potential barriers to service provision and regarding complex and / or highly sensitive cases. This role is primarily focused on our Rape Crisis and Ascent Counselling Services and also includes providing occasional cover and support for other WGN services.
ABOs act as a key point of contact for the charity and ensure WGN’s centres are welcoming, supportive and calm environments for all users. As with all WGN team members, ABOs are responsible for actively contributing to a culture, which values and respects diversity, learning, improvement, striving for quality and best practice. They are responsible for contributing to continuous formal monitoring and reporting processes for clinical services delivery and provision.
About you
We are looking for a highly motivated, organised and skilled individual to join our brilliant team of ABOs whose contributions are essential to the core functioning of WGN’s clinical services. If you are passionate about supporting women and would like to work within an empowering and feminist framework, we would really like to hear from you.
In the Job Description you will find a list of skills and experience we would ideally want you to have; however, we know these are gained in many ways, including unpaid and informal roles. We would like to hear why you are right for this role, not whether you have previously had formal opportunities, so please apply if this position sounds right for you and we will consider your application.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
How to apply
Please scroll down to download the vacancy documents. Completed applications and equal opportunities monitoring forms should be emailed to [email protected] by 9am on Monday 10th February 2025.
Further Information
This post is subject to satisfactory references, DBS check, and social media check.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity. We have some further great benefits that can be shared via the HR team upon application.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
Vacancy Documents